In a disruptive world of artificial intelligence and globalisation every function now must become sales experts.

I can remember 3 times in my career that I was attending a networking event or an interview and I’ve been asked ‘have you ever thought about going into sales?’ My first inclination has always been to stay clear of sales; I’ve never thought I had the skill set and willpower to want to sell. Within my professional career I have prided myself on fact based thought process and I have always considered sales to be too soft skill oriented to be honest.

Let me elaborate on what I have most recently learned about...

Boards and HR Leaders need to set the tone to drive the right performance behaviours from C'level to coal facing staff. Get it wrong and it can be disaster, get it right and you set the right tone for a high performance culture where doing the right thing comes above all.